Administrative departments
Information Technology (IT)
Departments and responsibilities
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- IT planning
- Receiving and processing IT-related incidents and service requests
- Maintaining and developing instructional articles
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- Directory services (Active Directory)
- Mail servers
- Network
- Network services
- Wi-Fi
- File services
- Automation
- Databases
- Backup
- NAC
- SAP Basis
- Physical and virtual servers
- Patch management
- Firewall management
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- Support for clinical processes through appropriate software solutions
- Connection of subsystems to the HIS by means of appropriate interfaces
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- IT support and development of core IT applications
- Implementation, support, continuous customisation and development of the ERP system (SAP with its administrative modules) and other information systems
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- Procurement, installation and maintenance of hardware and software
- Management of user accounts and subsystems
- Support for video conferencing
- IT support in clinical departments, institutes and wards
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- User administration
- IT support and hotline
- Software and workflow testing
- SAP workplaces
- Realisation of IT projects
- Training and support
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- Hardware and software procurement
- Initial set-up
- Hardware maintenance
